Website owner
This website is operated by AutoLab Vehicle Solutions Ltd, company number 11935199, from Unit 12 Leaside, Aycliffe Business Park, Newton Aycliffe, County Durham, DL5 6DE.
General information only
Website content explains AutoLab’s services in general terms. Vehicle support, suitability, output, timescale and price depend on the exact vehicle, software, hardware, condition and requested work. Website content is not a diagnosis, guaranteed result or substitute for inspecting the vehicle.
Bookings and quotations
A website enquiry or booking request does not itself guarantee acceptance of a job or a particular outcome. The scope, price, timing and any specific conditions are confirmed through the relevant booking, quotation or workshop communication.
Responsible use
You must not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious material, scrape it in a way that disrupts service or use its content to misrepresent your relationship with AutoLab.
Intellectual property
The AutoLab name, branding, website design, written content and original media are owned by AutoLab or used with permission. They may not be copied, republished or commercially reused without permission, except where law allows.
External services
Links to booking, mapping, messaging, social-media and dealer services are provided for convenience. Those services operate under their own availability and terms, and AutoLab is not responsible for an external service being unavailable or changed.
Availability and liability
AutoLab aims to keep the website accurate and available but cannot promise uninterrupted or error-free access. Nothing in these terms excludes liability that cannot lawfully be excluded. To the extent permitted by law, AutoLab is not responsible for loss caused solely by relying on general website information instead of obtaining vehicle-specific advice.
Governing law
These website terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory consumer rights that apply.
Updates
These terms were last updated on 6 September 2026.